Cada agente SMC mapeado a su equivalente en SAP · AWS · Azure · GCP · Salesforce · ServiceNow · Workday
| Agente SMC | 🟦 SAP | 🟧 AWS | 🟪 Azure | 🟩 GCP | 🔵 Salesforce | 🟣 ServiceNow | 🟡 Workday |
|---|---|---|---|---|---|---|---|
| 🧠 CEREBRO | CoE 🌟 | Solutions Office | Center of Excell. | Customer Success | Trailhead Coach | — | — |
| 📡 RADAR | Tech Radar | Trusted Advisor ⭐ | Advisor | Active Assist | Research Cloud | Watch Topics | — |
| ⚖️ COMPLIANCE | GRC 🌟 | Artifact + IAM | Compliance Mgr | Compliance Center | Shield Compliance | GRC ⭐ | — |
| 🔬 AI/ML | AI Core | SageMaker Research | ML Studio | Vertex AI Research | Einstein Studio | Now AI Lab | — |
| 🔍 ARCHITECT | Solution Arch 🌟 | Solutions Arch ⭐ | Cloud Architect | Cloud Architect | Technical Arch | Platform Arch | Technical Arch |
| 🐕 BUSINESS-ANALYST | BBP Blueprint 🌟 | Business Analyst | Solutions Analyst | Customer Engineer | Business Analyst ⭐ | Business Analyst | Functional |
| 🔧 BACKEND | ABAP Dev 🌟 | Lambda + ECS | Functions + AKS | Cloud Run + GKE | Apex Dev | Scripted REST | Studio Dev |
| 🎨 FRONTEND | Fiori Dev 🌟 | Amplify Frontend | Static Web Apps | Firebase Hosting | Lightning Dev ⭐ | UI Builder | UI Designer |
| 🐾 HOKU | Joule 🌟 | Bedrock + SageMaker ⭐ | Azure OpenAI | Vertex AI | Einstein | Now Assist | — |
| 🧪 INNOVATION-LAB | CoE Lab | Innovation Sandbox 🌟 | Innovation Hub | Innovation Center | Trailhead Lab | — | — |
| 🛠️ PIPELINE | Solution Mgr + CTS | CodePipeline 🌟 | Azure DevOps ⭐ | Cloud Build | Release Mgmt | Release Mgmt | Release Lead |
| 🌐 INFRA-OPS | Basis Admin 🌟 | SRE + RDS DBA ⭐ | Reliability Eng | SRE + Cloud SQL | Platform Admin | ITOM + Discovery | System Admin |
| 👩 USER-QA | Tricentis | Device Farm | Test Plans | Firebase Test Lab | QA Analyst | QA Tester 🌟 | Test Analyst |
| ⊡ DATA-BW | BW + Datasphere 🌟 | Redshift + Glue ⭐ | Synapse + Fabric | BigQuery + Dataflow | Data Cloud | Performance Analytics | Analytics |
| ⛨ SECURITY | GRC + IAM 🌟 | IAM + GuardDuty ⭐ | AAD + Defender | IAM + Security CC | Shield | Security Ops | — |
| 💼 BUSINESS-DEV | SD + CRM | Marketplace | Dynamics Sales | — | Sales Cloud 🌟 | Sales Mgmt | — |
| 🛒 PROCUREMENT | MM + Ariba 🌟 | AWS Marketplace | Azure Marketplace | Marketplace | — | Vendor Mgmt | Procurement |
| 🚚 SUPPLY-CHAIN | EWM + TM 🌟 | Supply Chain | Supply Chain | Supply Chain Twin | — | — | — |
| 📢 MARKETING | Marketing Cloud | Pinpoint | Dynamics Mktg | — | Marketing Cloud 🌟 | — | — |
| 🎬 VIDEO-IMG | Brand Studio | — | — | — | Creative Cloud 🌟 | — | — |
| 🧮 CONTROLLER | FI + CO 🌟 | Cost Explorer ⭐ | Cost Management | Cloud Billing | Revenue Cloud | Financial Mgmt | Financial Analyst |
| 👔 PM | PS + SAP Activate 🌟 | — | Project Service | — | — | PMO | — |
| 👥 HR | HCM + SF | Identity Center | Entra ID + Viva | Cloud Identity | — | HR Service Mgmt | HCM 🌟 |
| Patrón | Insight |
|---|---|
| Universalidad | Architect existe en 7/7 plataformas · es el rol más universal |
| Solo-SaaS | Salesforce y Workday no tienen INFRA-OPS · son SaaS puros · cliente no opera infra |
| Marketing weak en SAP | SAP Marketing Cloud existe pero es débil · mejor referente: Salesforce Marketing Cloud |
| HR ↔ Workday | Workday es origen de HR moderno · más rico que SAP SuccessFactors hoy |
| SMC inventos | CEREBRO · INNOVATION-LAB · RADAR no tienen equivalente directo en ninguna · son SMC |
| VIDEO-IMG aislado | Solo Salesforce tiene "Creative Cloud" interno · resto delegan a Adobe externo |